Our question & answer
Hyperfibre Frequently Asked Questions
Fibre provides fast internet, but next-generation Hyperfibre offers significantly faster speeds, with lower latency for superior productivity online.
Yes, Hyperfibre is worth it for those who need ultra-fast speeds and low latency to facilitate online business activities like video conferencing, large transfers of data, and using cloud apps and allows business scalability and efficiency.
Hyperfibre 4000 delivers download speeds up to four times faster and upload speeds up to eight times faster than the fastest traditional Fibre plan, Fibre 920. Hyperfibre 2000 delivers download speeds up to 2 times faster, and upload speeds up to 4 times faster than Fibre 920.
Hyperfibre is currently available in Chorus-fibred regions across New Zealand. Check your address in our address checker above to see instantly if it's available in your area.
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Hyperfibre 2000 offers up to 2Gbps, while Hyperfibre 4000 provides up to 4Gbps, catering to different needs for speed and performance. Although Hyperfibre 2000 will accommodate multiple high internet users simultaneously, either for business or personal use, Hyperfibre 4000 allows extra bandwidth and latency to accommodate for even more extensive internet use, more demanding applications or additional users, which will futureproof your connectivity.
You will likely need a new router to fully utilise Hyperfibre's speeds. Check compatibility with your current router or contact us for recommendations.
f you don’t already have a Hyperfibre capable ONT, the installation typically takes 3-4 weeks, as it involves a visit from two technicians. One technician ensures that the fibre into your site is connected correctly to Hyperfibre-capable infrastructure. The second will swap the ONT at your premise to an upgraded Hyperfibre version if required, and then make sure that the connection is successful.
