SC Internet Limited Privacy Policy

SC Internet Limited (“we, us, or our”) is dedicated to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, and safeguard your information when you visit our website and use our products and services.

If you wish to request access to or correction of your personal information, or have any privacy-related inquiries, please get in touch with us using the form provided.

This policy is for your information and does not limit or exclude your rights under the Privacy Act 2020.

1. What Information Does SC Internet Collect?

We collect information that you provide directly to us (e.g., via forms, when entering competitions, or while using our services) or information we obtain from other sources (e.g., suppliers or credit agencies). This may include:

  • Personal details such as your name, address, telephone numbers, and identification documents
  • Usage details about how you interact with our products and services (e.g., type, date, time, location, and duration of usage)
  • Internet-related information such as your IP address, browsing activity, and time spent online
  • Any other relevant information related to the services you use

We may also record your calls for quality and security purposes and collect video footage from security cameras in areas controlled by SC Internet Limited.

We retain this information while you are using our services and for a reasonable period after, as legally allowed.

2. How Does SC Internet Use Your Information?

Your information may be used for the following purposes:

  • Processing and confirming orders or applications
  • Performing credit checks (if applicable)
  • Providing and managing the products or services you’ve requested
  • Billing and debt collection
  • Settling accounts with related service providers
  • Responding to your inquiries, complaints, or customer care needs
  • Conducting market analysis and improving our offerings
  • Contacting you about products and services from us or carefully selected third parties (unless you opt out)
  • Administering loyalty or reward programs, if applicable
  • Complying with legal, governmental, or regulatory requirements
  • Monitoring network usage and ensuring the security of our services
  • Customizing your experience on our website
  • Using security camera footage for safety and security purposes

3. Sharing Your Information

In some cases, we may need to share your personal information with third parties, both within and outside New Zealand. We will only disclose your information to:

  • Our affiliates who may use it for the same purposes as us
  • Service providers and suppliers who support our operations
  • Credit agencies for credit checks and scoring
  • Debt collection agencies for unpaid amounts
  • Directory services, unless you’ve opted out
  • Legal or regulatory authorities as required
  • Other parties as permitted by law

We may also share non-personally identifiable information with third parties for analytics, marketing, or operational purposes.

4. International Use of Services

If you use our products or services outside New Zealand, your information may be transferred to servers in that country. Please note that data protection laws in other countries may not be as stringent as those in New Zealand.

5. Protecting Your Personal Information

We take reasonable steps to ensure your personal information is accurate, secure, and protected against unauthorized access or disclosure. However, transmission over the internet carries inherent risks, and we cannot guarantee absolute security.

6. Accessing and Updating Your Personal Information

You have the right to access and correct your personal information, subject to certain legal exceptions. If you wish to request changes or corrections, please contact us.

7. Internet Use and Cookies

We use cookies and similar technologies to enhance your experience on our website, such as tracking usage patterns and remembering your preferences. You can adjust your browser settings to refuse cookies, but certain features of our site may not function without them.

We also collect IP addresses for security and session management purposes.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and they will take effect from the date of posting.